Frequently asked questions
Everything you need to know about Connecta. Find quick answers about using the app, buying, selling, and growing with us.
General
What is Connecta?
Connecta is a real-time local economy app that connects people to nearby products, services, logistics, and opportunities based on location and availability.
How does Connecta work?
Connecta helps users: • Search for nearby products and services • Connect with sellers and service providers • Request hard-to-find items or services • Find available riders and logistics support • Discover businesses around them instantly
Is Connecta free to use?
Yes. Connecta is free to download and use. Basic access remains free while optional premium visibility features may be introduced for businesses in the future.
Who can use Connecta?
Connecta is for everyone, including: • Buyers • Sellers • Service providers • Riders, logistics operators and errand runners • Small businesses • Traders • Property agents • Artisans and professionals
Is Connecta only for markets?
No. Connecta works across: • Markets • Streets and neighborhoods • Residential areas • Offices and estates • Commercial locations
Why should I use Connecta?
Because Connecta helps you: • Find what you need nearby • Save time • Connect faster • Discover local businesses • Access products and services in real time • Help you make extra income by providing errand services to users
For buyers
What can I find on Connecta?
You can find: • Products and market items • Technicians and repair services • Riders and delivery services • Errand runners • Rentals and accommodation • Wholesale suppliers • Local businesses and service providers
How do I find products or services?
Simply: • Open Connecta • Search for what you need • View nearby available providers • Chat or connect instantly
Can I request something if I cannot find it?
Yes. If you cannot find a product or service, you can post a request and nearby sellers or providers may respond.
Does Connecta show nearby businesses?
Yes. Connecta helps users discover businesses and services near their current location for faster access and convenience.
Can I use Connecta in a new or unfamiliar area?
Yes. Connecta is especially useful when: • You are in a new location • You do not know nearby businesses • You need something urgently • You want faster local discovery
How does Connecta help with difficult-to-find products?
Instead of moving from shop to shop, users can: • Search • Connect with nearby sellers • Or post a request for hard-to-find items This saves time and effort.
Does Connecta support delivery and errands?
Yes. Users can request riders, parcel movement, and local delivery support through Connecta.
For sellers
How do sellers benefit from Connecta?
Connecta helps sellers: • Gain visibility • Reach nearby customers • Receive buyer enquiries • Grow sales • Stay discoverable within their location
How do service providers benefit?
Service providers can: • Become visible to nearby customers • Receive requests • Get jobs faster • Build ratings and trust over time
Can riders and delivery agents use Connecta?
Yes. Riders and logistics providers can join Connecta to receive delivery and movement requests from nearby users and businesses.
Do I need a shop before joining Connecta?
No. You do not need a physical shop. Individuals, home businesses, freelancers, and mobile service providers can also use Connecta.
Is Connecta available for businesses?
Yes. Connecta supports: • Small businesses • Traders • Suppliers • Service companies • Local brands and professionals
Are businesses verified on Connecta?
Connecta may provide verification and ratings to help users identify trusted businesses and providers.
How do I join Connecta?
Download the app, create an account, and start searching, posting, or offering your products and services.
Still have questions? Read our safety tips or contact the Connecta team.