Stay safe on Connecta

A few simple habits keep buying, selling and running errands safe for everyone.

• Meet in public

  Meet sellers and buyers in busy, well-lit public places. Bring someone along for high-value items.

• Inspect before you pay

  Check the item works and matches the photos and description before any money changes hands.

• Never pay in advance

  Don't send deposits or transfers to someone you haven't met, and be wary of prices that seem too good to be true.

• Keep chats on Connecta

  Talk in Connecta messages so there is a record if something goes wrong. Be cautious of anyone rushing you off the platform.

• Check the profile

  Look for the verified badge, ratings and reviews, and how long the person has been on Connecta.

• Use the handoff code

  For deliveries, only give the rider your handoff code once the item has actually reached the recipient.

• Report anything suspicious

  Use Report on any listing, request, profile or message. Our team reviews every report.

• Protect your account

  Connecta will never ask for your login code. Don't share it with anyone, even if they say they work for us.